Equality and Justice
For People With Disabilities

Victim's Resources

Are you a victim of a crime? Did you witness something that has left you scared, traumatized or uncomfortable? Below is a list of organizations that can help. To download the list, click here.


Ottawa Victim Services

#600 - 250 City Centre Ave, Ottawa, ON K1R 6K7



Ottawa Victim Services (OVS) provides emotional support, practical assistance, referrals and advocacy to financially eligible  individuals who have been victimized as a result of a crime or tragic circumstance.


Victim Support Line

1-888-579-2888, available 24 hours a day

Referral and information program.

The multilingual Victim Support Line provides services across Ontario, in most languages spoken in the province.


Victim Crisis Unit (Ottawa Police)

245 Greenbank Road

613-236-1222 x 2223,  Weekdays 7AM to 12AM, Weekends 8AM to 12AM

Providing professional assistance and crisis counselling to victims of crime or tragic circumstances


Victim, Witness Assistance Program

Ottawa Courthouse, 161 Elgin St, 4th Flr, Ottawa, ON K2P 2K1


Ontario, Ministry of the Attorney General program

Provides support to victims or witnesses or violent crime who need to go to court such as interpreters and information regarding what to expect at each court date.


Child and Youth Witness Support Program

CFS | SFC Ottawa, 310 Olmstead, Ottawa, ON K1L 7K3

613-233-8478 or by TTY at 613-233-1866

No fee support program to children and youth (and their families) who are required to provide testimony in criminal court


Office of the Federal Ombudsman for Victims of Crime

Office of the Federal Ombudsman for Victims of Crime, P.O. Box 55037, Ottawa, Ontario K1P 1A1

Telephone (toll-free): 1-866-481-8429, TTY (Teletypewriter): 1-877-644-8385


The Office was created in 2007 to ensure the federal government meets its responsibilities to victims of crime.


Canadian Resource Centre for Victims of Crime

100 – 141 Catherine Street, Ottawa, ON, K2P 1C3 

1-877-232-2610, Monday-Friday 9AM-4PM

(613) 233-7614

Toll Free Information & Support Line & immediate support outside of regular office hours to victims/survivors, their friends, and families through a live on-line chat system


Ontario Office for Victims of Crime

The Office for Victims of Crime (OVC) is an independent advisory agency that provides advice to the Attorney General of Ontario on victims’ issues.